Effective Date: 3rd of July, 2025
Last Updated: 3rd of July, 2025
Version: 3.0
Acadex Institute of Development F.Z. L.L.C. (“Acadex,” “we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with any of our digital platforms, including:
Acadex is a UAE-based online education provider registered in Ras Al Khaimah Economic Zone (RAKEZ), delivering certified programs and digital learning services. We comply with:
We do not offer services to countries under UAE sanctions.
We collect the following categories of data:
We collect data:
We use personal data for the following purposes:
Depending on your location and applicable laws, our lawful basis includes:
We engage third-party service providers to support our operations—including IT hosting, learning platforms, communication tools, analytics, and payments. These providers only access data necessary to perform their duties and are contractually obligated to protect your personal data and act in compliance with relevant privacy regulations.
Some of your personal data may be processed or stored in countries outside your own, including jurisdictions that may not offer the same level of legal protection. In such cases, we implement contractual and technical safeguards to ensure your data is treated securely and in line with applicable privacy laws.
We retain your personal data for as long as needed to fulfill the purposes outlined in this policy, including legal, academic, and reporting obligations. Generally, we keep your data for up to 6 years after your last interaction unless required to retain it longer.
We may use your data for digital advertising across platforms such as:
We may implement tracking tools (e.g., pixels and cookies) to:
You can opt out of interest-based advertising through your browser settings or the relevant ad platform preferences.
Depending on your location, you may have the right to:
Contact privacy@acadex.ae to exercise any of these rights.
We apply strong technical and organizational measures to secure your data, including encryption, secure data storage, firewalls, and role-based access controls.
Our websites use cookies and analytics tools to:
You may choose to disable cookies through your browser, but this may affect your experience on our platforms.
Our services are intended for adults and individuals above the age of 13. We do not knowingly collect personal data from children under 13 without verified parental consent.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our platforms indicates acceptance of the updated terms.
Acadex Institute of Development F.Z. L.L.C.
FOAM 1874, RAKEZ Compass Center, Al Hamra Free Zone
Ras Al Khaimah, UAE
Email: privacy@acadex.ae
Here are some common questions about our privacy policy.
We collect information such as your name, contact details, educational activity, payment confirmations, and website usage data to provide you with our learning services.
We use secure servers, encrypted systems, and strict access controls to protect your data from unauthorized access or misuse.
We do not sell your data. It is only shared with carefully selected service providers that help us deliver education, support, and communications, and only under strict data protection agreements. For example: we will share your name with our payment processing provider, "stripe" which in terns it has reputable and effective privacy policy.